I. General Terms and Conditions

§ 1 Basic provisions

(1) The following terms and conditions apply to all contracts that you conclude with us as a provider (Robin Maximilian Altgaßen) for the

Close the website https://glowyourdreams.com. Unless otherwise agreed, the inclusion of

used own conditions.

(2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes which

predominantly neither to their commercial nor to their independent professional activity. An entrepreneur is any

natural or legal person or a partnership with legal capacity, which, when concluding a legal transaction, in the exercise of its

self-employed professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods.

(2) By placing the respective product on our website, we are making you a binding offer to

Conclusion of a contract via the online shopping cart system under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:

The goods intended for purchase are placed in the "shopping cart". Using the corresponding button in the navigation bar,

You can access the "shopping cart" and make changes there at any time.

After clicking the "Checkout" or "Continue to order" button (or similar name) and entering your personal data

as well as the payment and shipping conditions, the order data will finally be displayed to you as an order overview.

If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort) as your payment method, you will either

to the order overview page in our online shop or redirected to the website of the provider of the instant payment system.

If you are redirected to the respective instant payment system, make the appropriate selections or enter your data there.

Finally, on the website of the provider of the instant payment system or after you return to our online shop

were directed, the order data is displayed as an order overview.

Before submitting your order, you have the opportunity to check the details in the order overview again, to change them (also via

the "back" function of the Internet browser) or to cancel the order.

By submitting the order via the corresponding button ("order with payment"

,

"buy" / "buy now"

,

"chargeable

order"

,

"pay" / "pay now" or similar terms) you declare your legally binding acceptance of the offer, whereby the

contract is concluded.

(4) Your requests for a quote are non-binding. We will submit a binding offer to you in

In text form (e.g. by email), which you accept within 5 days (unless another period is specified in the respective offer)

can.

(5) The processing of the order and transmission of all information required in connection with the conclusion of the contract is carried out by

E-mail is partly automated. You must therefore ensure that the e-mail address you have provided us with is correct,

Receipt of emails is technically guaranteed and in particular is not prevented by SPAM filters.

§ 3 Individually designed goods

(1) You provide us with the appropriate information, texts or files required for the individual design of the goods via the online

ordering system or by email immediately after conclusion of the contract. Our specifications regarding file formats

must be observed.

(2) You undertake not to transmit any data whose content infringes the rights of third parties (in particular copyrights, name rights, trademark rights)

or violate any existing laws. You expressly release us from all claims in this connection

against any claims made by third parties. This also applies to the costs of any legal representation required in this context.

(3) We do not check the transmitted data for accuracy and therefore assume no liability for errors.

(4) If stated in the respective offer, we will send you a proofreading template, which you must check immediately.

If you agree with the draft, release the proof for execution by countersigning it in text form (e.g. email).

The design work will not be carried out without your approval.

You are responsible for checking the proof for accuracy and completeness and for informing us of any errors. We

assume no liability for errors not reported.

§ 4 Special agreements on offered payment methods

(1) Payment via Klarna

In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; “Klarna”) we offer

We offer the following payment options. Payment is made to Klarna:

Invoice (“Pay Later”): Klarna’s invoice terms and conditions for Germany can be found at

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de

_

de/invoice; the conditions for the option to extend the

Payment terms can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de/due

date

extension.

_

_

_

Installment purchase (“Financing”): Further information on installment purchase, including the general terms and conditions and the

European standard information on consumer credit for Germany can be found at

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de/account ; the terms and conditions for the payment option "Pay in 3 installments"

can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de/paylaterin3.

Sofortüberweisung (“Pay Now”)The use of the payment methods invoice and/or installment purchase and/or direct debit requires a positive credit check.

We will forward your data to Klarna as part of the purchase initiation and processing of the purchase contract for the purpose of address and

Please understand that we can only offer you payment methods that are

Results of the credit check are admissible.

Further information about Klarna and the Klarna Terms of Use for Germany can be found

at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de/user

_

and https://www.klarna.com/de/ .

(2) Payment via "PayPal" / "PayPal Checkout"

If you select a payment method offered via "PayPal" / "PayPal Checkout", the payment will be processed via the

Payment service provider PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual

Payment methods via "PayPal" are offered to you under a correspondingly labelled button on our website as well as in the online

order process. PayPal may use other payment services for payment processing; provided that special

If payment terms apply, you will be informed separately. Further information about "PayPal" can be found at

https://www.paypal.com/de/webapps/mpp/ua/legalhub-full .

§ 5 Right of retention, retention of title

(1) You may only exercise a right of retention if the claims arise from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

(3) If you are an entrepreneur, the following additionally applies:

a) We reserve title to the goods until all claims arising from the current business relationship have been settled in full.

Before the transfer of ownership of the reserved goods, pledging or transfer as security is not permitted.

b) You may resell the goods in the ordinary course of business. In this case, you hereby assign all claims in the amount of

You assign to us the invoice amount that you receive from the resale, and we accept the assignment. You are further entitled to collect

However, if you do not properly meet your payment obligations, we reserve the right to

to collect the claim yourself.

c) In the event of combination or mixing of the reserved goods, we shall acquire joint ownership of the new item in proportion to the invoice value

the reserved goods to the other processed items at the time of processing.

d) We undertake to release the securities to which we are entitled at your request to the extent that the realisable value of our

Collateral exceeds the secured claim by more than 10%. The selection of the collateral to be released is our responsibility.

§ 6 Warranty

(1) The statutory liability for defects applies.

(2) As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects and transport damage.

and to notify us and the carrier of any complaints as soon as possible. Failure to do so will have no effect on

Impact on your statutory warranty claims.

(3) If a feature of the goods deviates from the objective requirements, the deviation shall only be deemed to have been agreed if you have

Before submitting the contract declaration, we were informed of the same and the deviation was expressly and separately agreed between

agreed upon by the contracting parties.

(4) If you are an entrepreneur, the following applies, deviating from the above warranty provisions:

a) Only our own information and the manufacturer’s product description are deemed to be agreed as the quality of the goods, but not

other advertising, public praise and statements by the manufacturer.

b) In the event of defects, we shall, at our discretion, provide warranty through repair or replacement. If the remedy of the defect fails,

You can choose to demand a reduction in price or withdraw from the contract. The remedy of the defect shall be deemed to have been completed after the second unsuccessful attempt

Attempt shall be deemed to have failed unless the nature of the goods or the defect or other circumstances indicate otherwise.

In the case of repair, we do not have to bear the increased costs that arise from transporting the goods to a

other place than the place of performance, provided that the transfer does not correspond to the intended use of the goods.

c) The warranty period is one year from delivery of the goods. This reduction does not apply:

- damages attributable to us caused by negligence resulting from injury to life, body or health and in the case of intentional

or other damage caused by gross negligence;

- to the extent that we have fraudulently concealed the defect or have provided a guarantee for the quality of the item;

- in the case of items which have been used for a building in accordance with their usual purpose and whose defectiveness

caused;

- in the case of statutory recourse claims that you have against us in connection with warranty rights.

§ 7 Choice of law

(1) German law shall apply. In the case of consumers, this choice of law shall apply only to the extent that it does not affect the contractual relationship between the parties arising from mandatory provisions of the law.

the protection afforded by the country of the consumer’s habitual residence is not withdrawn (favourability principle).

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.

II. Customer information 1. Identity of the seller

Robin Maximilian Altgaßen

In the Eichwäldchen 15C

47259 Duisburg

Germany

Phone: +49 1525 2637562

Email: support@glowyourdreams.com

Alternative dispute resolution:

The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available

at https://ec.europa.eu/consumers/odr .

We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the conclusion of the contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the

Regulations "Conclusion of the contract" in our General Terms and Conditions (Part I).

3. Contract language, contract text storage

3.1 The contract language is German.

3.2. The complete contract text is not saved by us. Before submitting the order via the online shopping cart system,

The contract data can be printed out using the browser's print function or saved electronically. After we receive the order

the order data, the legally required information for distance selling contracts and the General Terms and Conditions

Terms and conditions will be sent to you again by email.

3.3. For quotation requests outside the online shopping cart system, you will receive all contract data within the framework of a binding

Offer sent in text form, e.g. by email, which you can print out or save electronically.

4. Essential characteristics of the goods or services

The essential characteristics of the goods and/or services can be found in the respective offer.

5. Prices and payment terms

5.1. The prices and shipping costs stated in the respective offers represent total prices. They include all

Price components including all applicable taxes.

5.2. There are no shipping costs.

5.3 The payment methods available to you are listed under a correspondingly labelled button on our website

or stated in the respective offer.

5.4 Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are immediately payable

Payment due.

6. Delivery conditions

6.1 The delivery conditions, the delivery date and any existing delivery restrictions can be found under a corresponding

button on our website or in the respective offer.

6.2 If you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the

sold item during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment

insured or uninsured. This does not apply if you independently use a transport company not designated by the company or

have commissioned a person otherwise designated to carry out the shipment.

If you are an entrepreneur, delivery and shipping are at your risk.

7. Statutory liability for defects

Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).

These terms and conditions and customer information were prepared by the lawyers of the Händlerbund who are specialized in IT law and are

are constantly checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of

of warnings. Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service .

last updated: 22.10.2024